FAQ’s

Q: Can I reach out anytime to ask questions about my event? How long does it take to get a response?
A: Of course! The best way to get in touch with us is by sending an email to aron@tacomancatering.net. We will make sure to respond to your message as soon as possible. Please note that leaving a voicemail or text message may take us longer to get back to you. So, we kindly suggest you email us for a faster response. We are always happy to help you. :)

Q: How many hours will you service?

A: Please note that packages with 50 or more people have a 2.5-hour service window that includes one hour for preparation and a 1.5-hour window for serving. Similarly, for events with 49 persons or less, there is only one hour of preparation and a 1-hour window for serving. We kindly request your cooperation in adhering to these guidelines to ensure the smooth execution of your event.

What is the minimum for On-Site Catering?

A. Our onsite catering service requires a minimum purchase of $1,000 on Saturdays and $800 on Sundays thru Fridays to have a taco chef and a taco cart set up at your place. This minimum includes tacos and add-ons, but it does not include churros. You can use our Instant Quote Calculator to create and price your on-site catering menu now.

Our POPULAR DELIVERY DROP-OFF offers four menu choices. You can view our menus here. Use our Instant Quote Calculator to build and price your delivery menu now.

Q: How many tacos per person?

A: We anticipate about 5-6 tacos per guest. Some guests get more, some less. It usually evens out. We have an unlimited option for those who love tacos as much as we do.

Q: Can your Taco Carts roll anywhere?
A: We need to be mindful of accessibility regarding our taco carts. Our carts cannot be rolled over thick gravel, steppers with indentations, thick bumpy grass, or uneven pathways, more than three steps. Most of the time, accessibility is not an issue, but occasionally it can be. When this happens, we will cook in a more suitable location for our carts.

Q: Do your taco guys wear serving gloves?

A: Our Taco Man crew always uses their serving gloves when handling food.  

Q: Do you provide the plates, napkins, and forks?

A: Yes, we do provide the utensils such as plates, napkins, forks, and cups.

Q: Do all of your cooks speak English?

A: Yes, everyone will speak English, and most of our staff also speak Spanish. 

Q: How much space do you need to set up?

A: We need room to set up our grill and a table. Our grills start at about 4-6 feet long, and depending on your package, we usually bring a 6-foot or 8-foot table.. 

Q: What areas does Taco Man Catering cover?

A: We cover Temecula, Riverside, Murrieta, Menifee, Fallbrook, Inland Empire, Hemet, Orange County, San Diego County, and L.A. County.

Q.) Does your crew wear uniforms?

A: Yes, everyone wears black shirts, black pants and black shoes.

Q.) Can I reserve a date without the final guest count?

A: Absolutely. We are very flexible, and you can make any changes up to 3 days before your event. We understand that things change during the Covid Pandemic, and we work with you to the best of our ability.

Q.) Do you charge for delivery?

A: Delivery Fees apply depending on the location of your delivery.

Q: Is there a sales tax?

A: Yes, 8.75% sales tax rate in Temecula.

Q: Do you carry Insurance?

A: Yes, we are fully insured. We can provide proof of insurance upon request.

Q: What's up with the LEFTOVERS? Do I get them?

A: Of course, we leave you your leftovers. If you would like us to leave some tortillas as well let us know. You never know who's going to get the late-night munchies.

Q: Is there a Gratuity charge added in?

A: No, don't you hate it when a tip is automatically added in? It's totally up to you. Our employees don't expect gratuity but love them when they get them.

Q: Cancellations

A: Events canceled within 24 hours of the event are charged 100% of the total amount.
Cancellations received 48 hours before the event are charged 50%.
Events canceled before 48 hours are not subject to a cancellation fee.
Deposits are nonrefundable.

Q: Confirmation

A: Once we receive your deposit, your event will be booked, and you'll receive an email confirmation.

Q: Do you require a deposit?

A: 25% of the total amount is required to hold your date.

Q: Form of payment

A: We accept Venmo, Zelle, and all major credit cards. When using PayPal or any major credit card, you will be charged a 3% transaction fee.

Q: Can you guys stay longer at my event?

A: If you want us to stay up to an extra hour, there will be an $80 charge per employee. That's assuming that you have leftovers.

Q: Do you work with nonprofits?

A: Yes, we do.

Q: Do you work with companies and net 10-90 days for payment?

A: Yes, we do.

Q: Is there a Service Fee added in?
A: A service fee of 18% to 20% for onsite catering only. The majority is distributed among our employees as a bonus for their hard work in preparing your order at our kitchen and serving you at the event site.